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About Landlord Information Network

The services offered by the Landlord Information Network are based on a unique perspective, gained from working in the area of Housing Benefit policy and practice for over 26 years, in addition to experience gained whilst working as part of the rent recovery management team for a 3* Arms Length Management Organisation (ALMO) which manages around 42,000 council homes.

This combined experience means the Network looks at how landlords can work with their tenants to ensure that they receive the correct entitlement of benefits, therefore maximising income and minimising arrears.

Services offered include:

  • A website with ‘members only’ access available 24/7
  • Policy tracking - covering areas of interest to landlords
  • Network monthly publications – looking at Housing Benefit from a landlords perspective
  • A weekly members news round-up
  • The filing cabinet – policy information, consultations, reports and more
  • Free advertising for members with properties to let for tenants in receipt of benefits
  • HB training for landlords/managing agents
  • Regional seminars and events
  • Local best practice networking groups
  • Members Question and Answers section - keeping members up to date on all the latest policy and practice issues
  • Consultancy services

The company is made up of several different areas of best practice including the Landlord Information Network, consultancy services, training and events and our properties to let page which is free for members to advertise properties available to tenants in receipt of benefits. If you have any further questions please do not hesitate to get in touch with us directly via email at or telephone the LIN office on 01246 413791.

Why have a network for landlords on Housing Benefit?

The Network has evolved following extensive research carried out with private landlords and managing agents, many of whom expressed the same opinion, which is that “tenants on benefits are generally not seen as an attractive prospect for a landlord”, in fact many landlords still include ‘No DSS’ in ‘properties to let’ advertisements, which, effectively, discriminates against huge numbers of tenants trying to rent properties in the private rented sector. In fact many landlords prefer tenants who work – Why? “Because they can pay the rent”.

The Landlord Information Network will change these pre-conceptions and will show that tenants on benefits can be an attractive prospect, for those landlords who have a good understanding of both the Housing Benefit Regulations and associated loopholes.

For landlords who are willing to work in partnership with tenants in receipt of benefits, these lets often provide good rental returns, healthy rental rates, and tenants who stay longer in their properties.

Our Aim

The Landlord Information Network aims to ensure that social and private sector landlords and managing/letting agents are kept up to date with changes to the Housing and Welfare Benefits Regulations, giving landlords the knowledge to maximise the rental income received through the Housing Benefit system, thereby minimising their arrears.

This Network aims to work with landlords to enable them to support their tenants to ensure that they receive their correct benefit entitlements and therefore successfully sustain their tenancy.

We hope you find the site useful. If you do then please spread the word: Tweet about it, share your experience on Facebook, talk about us in your blog if you write one...or maybe just spread the word to fellow landlords!

If you require further information then drop us a line on our Contact Us form and a member of our team will get back to you.

Kind regards

Claire Turner
Managing Director
Landlord Information Network