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" Claire's focus on delivering first class training sessions is one of her strongest attributes. She ensures that any training is specifically geared to the needs of the delegates. She cares passionately about delivering excellent services. "

Bill Fullen,
CEX, The Gateshead Housing Company

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Advanced Benefits Course - Benefit Sanctions, Appeals & Overpayments



Are you a landlord? Do you work for a Housing Association, ALMO or Local Authority? Are you a Letting agent? Do you work with people with low income and disabilities? Do you require knowledge of the current Welfare Benefits available?  Do you work with vulnerable people?

Then look no further, this course is for you. It not only provides you with an insight into the Benefits world but also provides you with an explanation of when and how people who claim benefits can end up with benefit sanctions or overpayments and what you can do to support tenants with appeals if they  have vulnerability issues or simply require support to negotiate this new minefield.

This course refers to current Regulations and Legislations and looks at the impact of future changes to the benefits system, which are resulting in a dramatic rise in the numbers of sanctions issued and the resulting increase in rent arrears that this will cause. This course will give you advice and top tips from our benefit experts on how to prevent, minimise and reverse Local Authority overpayments and DWP sanction decisions.


  • Housing Officers
  • Homelessness Officers
  • Housing Advice Centre staff
  • Welfare Rights staff
  • Tenants
  • Landlords
  • Care Workers
  • People looking after vulnerable young persons and adults



  • Sanction rules
  • Overpayments
  • Appeals
  • Underlying entitlement
  • Clawback levels
  • Income and Expenditure forms
  • Top Tips


Price including lunch (Open workshops run from 11am - 3pm)

1 delegate £85 + VAT

2 delegates, booked at the same time, from the same organisation £75 + VAT

3 or more delegates, booked at the same time, from the same organisation £65 + VAT


Event Dates




Cancellations and substitutions
Bookings: Bookings are subject to LIN Limitedís terms and condition.
Cancellations and substitutions: Please note once a booking is made a legally binding contract has been entered into. A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event. Cancellations must be made in writing or by e mail to , and will be acknowledged by LIN Limited. There is no refund for non-attendance, but delegates may be substituted at any time. Once a booking has been made delegates wishing to transfer to another event, do so at our discretion and any transfers that are agreed will be charged at £25 + VAT per person.
Guarantee: As with all our events, our guarantee is that if a delegate attends this event and for any reason does not find it worthwhile, we will refund their delegate fee in full. To take advantage of this guarantee, the delegate fee must be paid in full prior to the date of the event.
Company Address: Landlord Information Network, The Sir Reresby Rooms, Stable Block. Renishaw Hall, Sheffield. S21 3WB

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