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" Claire's focus on delivering first class training sessions is one of her strongest attributes. She ensures that any training is specifically geared to the needs of the delegates. She cares passionately about delivering excellent services. "

Bill Fullen,
CEX, The Gateshead Housing Company

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Housing Benefit Payments Direct

Does the majority of your businesses income come from Housing related benefits?

What impact will the introduction of housing-related benefits being paid directly to tenants have, on this income stream?

Keep ahead of the game by ensuring staff have the knowledge to maximize this income stream, book this in-house training course today.

Housing Benefit Direct - Enforced direct payment to the claimant has had a significant impact upon a landlord’s income stream and losses due to unpaid rent. Private landlords have been dealing with this since 2008 and soon it is to be the turn of social landlords. 

This 1/2 day open workshop looks at the current rules and what we know so far about the future reforms.


  • All staff and managers involved in rent arrears and income management
  • Housing Allocation Officers
  • Housing Officers
  • Homelessness Officers
  • Housing Advice Centre Officers
  • Voluntary and Charitable Groups dealing with homelessness and resettlement
  • Private Landlords
  • Tenants
  • Board members
  • Councillors
  • Welfare Benefits Advisors 


  • When the LA may pay the landlord direct
  • When the LA MUST pay the landlord direct
  • What is meant by “safeguard criteria”
  • What a landlord can do to minimise the level of rent arrears
  • Who is a “person affected”
  • When there is a right to appeal
  • The future


Price including lunch (Open workshops run from 11am - 3pm)

1 delegate £85 + VAT

2 delegates, booked at the same time, from the same organisation £75 + VAT

3 or more delegates, booked at the same time, from the same organisation £65 + VAT


Event Dates




Cancellations and substitutions
Bookings: Bookings are subject to LIN Limitedís terms and condition.
Cancellations and substitutions: Please note once a booking is made a legally binding contract has been entered into. A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event. Cancellations must be made in writing or by e mail to , and will be acknowledged by LIN Limited. There is no refund for non-attendance, but delegates may be substituted at any time. Once a booking has been made delegates wishing to transfer to another event, do so at our discretion and any transfers that are agreed will be charged at £25 + VAT per person.
Guarantee: As with all our events, our guarantee is that if a delegate attends this event and for any reason does not find it worthwhile, we will refund their delegate fee in full. To take advantage of this guarantee, the delegate fee must be paid in full prior to the date of the event.
Company Address: Landlord Information Network, The Sir Reresby Rooms, Stable Block. Renishaw Hall, Sheffield. S21 3WB

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