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" Claire's focus on delivering first class training sessions is one of her strongest attributes. She ensures that any training is specifically geared to the needs of the delegates. She cares passionately about delivering excellent services. "

Bill Fullen,
CEX, The Gateshead Housing Company

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Sundry Debts - DIY Debt Collections

These open workshops, are run by Landlord Information Network (LIN) and are hosted by our partner organisations (see below for dates and booking details).

The workshop is constantly updated to take account of welfare reform changes, as they take effect.

In the current economic climate it has never been more important to ensure debts are paid. All too often Landlords find the can get an order ordering the debtor to pay the debt but the debtor still does not pay the debt.

  • Improve your performance
  • Reduce your sundry debts

Landlord Information Networks DIY Debt Collection 1/2 day workshop aims to train your in house team to do their own debt collection from debt to county court judgement to enforcement and payment. It covers all types of sundry debts including rechargeable works and service charges. The emphasis is on the practical and by the end of the course officers should be able to carry out debt collection from the initial letters to payment of the debt.


People who will benefit from attending this course:

  • Revenues officers
  • Officers involved with pursuing unpaid debts to housing associations and councils
  • All staff and managers involved in sundry debt recovery
  • Arrears recovery staff
  • Former Tenant Arrears Officers
  • Housing officers


What will they learn?

  • Investigate why the debts have arisen and take action to reduce further debts accruing in the same way
  • Assess the most efficient and effective way to pursue debts
  • How to take a debtor to court to obtain judgment for the debt
  • What to say at any court hearing
  • What forms of enforcement are available
  • Decide upon the most appropriate forms of enforcement
  • How to take enforcement action



Price including lunch (Open workshops run from 11am - 3pm)

1 delegate £85 + VAT

2 delegates, booked at the same time, from the same organisation £75 + VAT per delegate

3 or more delegates, booked at the same time, from the same organisation £65 + VAT per delegate


Event Dates




Cancellations and substitutions
Bookings: Bookings are subject to LIN Limitedís terms and condition.
Cancellations and substitutions: Please note once a booking is made a legally binding contract has been entered into. A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event. Cancellations must be made in writing or by e mail to , and will be acknowledged by LIN Limited. There is no refund for non-attendance, but delegates may be substituted at any time. Once a booking has been made delegates wishing to transfer to another event, do so at our discretion and any transfers that are agreed will be charged at £25 + VAT per person.
Guarantee: As with all our events, our guarantee is that if a delegate attends this event and for any reason does not find it worthwhile, we will refund their delegate fee in full. To take advantage of this guarantee, the delegate fee must be paid in full prior to the date of the event.
Company Address: Landlord Information Network, The Sir Reresby Rooms, Stable Block. Renishaw Hall, Sheffield. S21 3WB

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