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" Claire's focus on delivering first class training sessions is one of her strongest attributes. She ensures that any training is specifically geared to the needs of the delegates. She cares passionately about delivering excellent services. "

Bill Fullen,
CEX, The Gateshead Housing Company

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Third Party Deductions For Rent Arrears & Alternative Payment Arrangements


Are you a Landlord with tenants who claim Housing Benefit? If yes, how much do you know about Universal Credit, third party deductions for rent arrears, alternative payment arrangements and how these changes will impact on the way rent is paid through the benefit system?

Many landlords are already feeling the negative impact on income collections from the harsh benefits sanctions regime, in addition to concern around the introduction of Universal Credit which will be paid directly to tenants on a monthly basis. From experience we know that these reforms mean that some tenants may choose not to use their benefits to pay their rent.

This brand new 1/2 day open workshop, will give you a brief overview of Universal Credit and will negotiate the maze of how to effectively maximise your rent recovery rates through efficient use of third party deductions and alternative payment arrangements.


  • All staff and managers involved in rent arrears and income management
  • Housing Allocation Officers
  • Housing Officers
  • Homelessness Officers
  • Housing Advice Centre Officers
  • Voluntary and Charitable Groups dealing with homelessness and resettlement
  • Private Landlords
  • Tenants
  • Welfare Benefit Advisors



  • Brief overview of Universal Credit
  • Overpayments and Rent Arrears
  • What circumstances can landlords request payments to come to them?
  • What happens if your tenant is vulnerable?
  • Third Party Deductions - who can apply and how to apply
  • Paying housing costs directly to a landlord rather than a tenant
  • Splitting household Universal Credit payments to two adult members of the household
  • Increasing the frequency of payments
  • Limitations applicable to deductions
  • Priority between debts
  • Liaison with DWP


Price including lunch (Open workshops run from 11am - 3pm)

1 delegate £85 + VAT

2 delegates, booked at the same time, from the same organisation £75 + VAT per delegate

3 or more delegates, booked at the same time, from the same organisation £65 + VAT per delegate


Event Dates




Cancellations and substitutions
Bookings: Bookings are subject to LIN Limitedís terms and condition.
Cancellations and substitutions: Please note once a booking is made a legally binding contract has been entered into. A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event. Cancellations must be made in writing or by e mail to , and will be acknowledged by LIN Limited. There is no refund for non-attendance, but delegates may be substituted at any time. Once a booking has been made delegates wishing to transfer to another event, do so at our discretion and any transfers that are agreed will be charged at £25 + VAT per person.
Guarantee: As with all our events, our guarantee is that if a delegate attends this event and for any reason does not find it worthwhile, we will refund their delegate fee in full. To take advantage of this guarantee, the delegate fee must be paid in full prior to the date of the event.
Company Address: Landlord Information Network, The Sir Reresby Rooms, Stable Block. Renishaw Hall, Sheffield. S21 3WB

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