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" Claire's focus on delivering first class training sessions is one of her strongest attributes. She ensures that any training is specifically geared to the needs of the delegates. She cares passionately about delivering excellent services. "

Bill Fullen,
CEX, The Gateshead Housing Company

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Benefit Best Practice - Welfare Reform Networking Event

Does the majority of your businesses income come from Housing Benefit?

What impact will the reduction in Housing Benefit payments have on tenant’s income and your arrears, following Welfare Reform?

Join one of our regional benefits best practice groups to keep ahead of the game by ensuring your staff have the knowledge to maximise the income received from benefits, in order to minimise arrears, through sharing information, ideas, innovation and best practice.

LIN benefits best practice groups – we pro-actively work towards minimising the impact of the Welfare reforms.


  • All staff and managers involved in rent arrears and income management
  • Allocations staff
  • FTA collections staff
  • Housing officers
  • Homelessness officers
  • Landlord housing advice centre staff
  • Welfare rights staff
  • Financial inclusion staff


  • A detailed overview of the housing benefit reforms and how they will impact on landlords
  • Proactive planning methods prior to implementation of the reforms
  • Strategies to minimise the impact of the reforms and protect your income stream
  • How to maximise Housing Benefit income both for your business and your tenants
  • How to make positive differences to tenants

If your goal is to achieve top performance in rental income collection, develop effective partnerships with your HB providers, maximise income for your customers and minimise arrears for your business, then this course is for YOU.


Price including lunch (Open workshops run from 11am - 3pm)

1 delegate £85 + VAT

2 delegates, booked at the same time, from the same organisation £75 + VAT

3 or more delegates, booked at the same time, from the same organisation £65 + VAT


Event Dates




Cancellations and substitutions
Bookings: Bookings are subject to LIN Limitedís terms and condition.
Cancellations and substitutions: Please note once a booking is made a legally binding contract has been entered into. A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event. Cancellations must be made in writing or by e mail to , and will be acknowledged by LIN Limited. There is no refund for non-attendance, but delegates may be substituted at any time. Once a booking has been made delegates wishing to transfer to another event, do so at our discretion and any transfers that are agreed will be charged at £25 + VAT per person.
Guarantee: As with all our events, our guarantee is that if a delegate attends this event and for any reason does not find it worthwhile, we will refund their delegate fee in full. To take advantage of this guarantee, the delegate fee must be paid in full prior to the date of the event.
Company Address: Landlord Information Network, The Sir Reresby Rooms, Stable Block. Renishaw Hall, Sheffield. S21 3WB

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