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"The Welfare Reforms workshop is extremely beneficial for staff, tenants and board members in ensuring organisations can pro-actively prepare to minimise the negative financial impact of these major reforms, on future income received from Housing Benefit and on arrears. "

Maria Murphy,
CEX, Derby Homes

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Vfm - Understanding & Delivering Value for Money Workshop for Tenants

Value for Money (VfM) has and will continue to be a key issue for social landlords. The current financial climate is very tough and for the forseeable future public expenditure will be very tight. Revenue streams will increasingly feel the strain especially given the likely impact of welfare reform.

The ever developing financial models for social housing including HRA self-financing, affordable rents, public spending cuts, welfare reform, inflation; how to finance new homes and calls for more transparency mean that social landlords business plans will carry significant debt, meaning that there's never been a more crucial time to understand and focus on the value for money of existing services.

The VfM regulatory standard also introduces a more proactive approach to value for money with an increased focus on operating costs and using assets effectively as a means to help free up financial capacity. This in-house workshop will develop your involved tenants understanding and preparation for economic regulation, and improve their capacity to work with you to deliver better Vfm. 

This half day workshop is designed to ensure that your residents understand and can contribute towards delivering value for money across your business. It examines what value for money means, how to develop a VfM strategy and embed value for money within the organisation and the importance of involving staff and tenants to ensure you align your approach to value for money with your organisation's values and business objectives .


People who will benefit greatly from attending this course are:

  • Existing (or new) Board members,
  • Scrutiny Panel Members, or
  • Groups of involved tenants looking to develop their understanding of Vfm

What will they learn:

  • VfM and the current operating/regulatory environment
  • The road to VfM
  • VfM the basics
  • Developing a VfM strategy
  • Embedding VfM in an organisation (board, staff, tenants)
  • The importance of involving tenants - giving VfM a tenant focus 


NB: We can tailor the workshop to ensure it is appropriate for different levels of understanding - from an introductory level  to advanced -  and to your existing Vfm strategies or values.   

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 E:


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LIN trainer Rebecca Wilkie has 14 years experience, 7 of which are at a senior level delivering all aspects of Housing Management at both operational and strategic levels improving and reshaping services.  She has, working as part of a management team, taken an ALMO from zero stars in 2005 to three stars from the Audit Commission in 2010. 

She has extensive experience in writing, consulting on and implementing policies, procedures and strategies and has worked as part of a small team developing and delivering training and briefings to well over 500 members of staff, partners and customers as well as leading consultation sessions. 

Rebecca has worked to transform services and implemented new initiatives including introducing new structures and IT systems.  With the responsibility for Financial Inclusion, working with staff and partners, she has been able to ensure that arrears and legal actions are kept to a minimum with evictions reducing year on year for the past five years. 

Rebecca offers a wealth of experience in training having an informal and inclusive style that engenders trust and openness within groups.


If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E:  

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