Under-occupation - How to minimise the impact
Reducing Under Occupation
- Do you understand who is living within your stock?
- Do your customers understand their options?
- Do you have a strategic approach to the best use of your stock?
- Do you understand the potential impact on your rental income?
The Welfare Reform Act 2012 will see changes being made to Housing Benefit changing eligibility and leading to an increase in the numbers of households who will be deemed to be under occupying.
With the changes being introduced to what is being dubbed ‘the Bedroom Tax‘, housing providers need to ensure that they are able to house customers appropriately, equip them to make informed choices and assist those who are unable to change their circumstances.
This practical course will help social sector landlords focus resources on reducing the number of properties under-occupied by their tenants. This will minimise the loss of income from the housing benefit deductions that will be imposed on your tenants following the introduction of this 'bedroom tax' in 2013.
This 1/2 day workshop presents practical solutions for social housing providers looking to reduce under-occupation within exisiting stock.
People who will benefit greatly from attending this course are:
- All staff and managers involved in rent arrears and income management
- Allocations and sign-up staff
- Housing officers
- Homelessness officers
- Housing advice centre staff
- Governance staff
- Service improvement staff
- Staff working in strategy and policy teams
What will they learn:
- An overview of the changes
- An understanding of different options and the impacts
- What should be communicated to customers
- What customer base information should be gathered
- How to over come factors that can prevent customers moving
- How to increase the levels of mutual exchanges
- How to work with partners to ensure rent is affordable
- What policies will and won’t allow
NB: We can tailor the workshop to ensure it is appropriate for different levels of understanding - from an introductory level to advanced - and to your existing policies and procedures.
If your goal is to achieve top performance in rental income collection, develop effective partnerships with your HB providers, maximise income for your customers and minimise arrears for your business, then this course is for YOU.
If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: firstname.lastname@example.org