Search:

Member Login:

 
 

"The Welfare Reforms workshop is extremely beneficial for staff, tenants and board members in ensuring organisations can pro-actively prepare to minimise the negative financial impact of these major reforms, on future income received from Housing Benefit and on arrears. "

Maria Murphy,
CEX, Derby Homes


Home > Training Courses >>

Appraisals - Effective appraisal and goal setting

 

Over bureaucratic appraisals systems can be de-motivating for staff when the real focus of this important annual event should be to build on the positives as well as objectively analyse the developmental needs of staff within our organisations. This session aims to provide some challenging insight into how to move away from the 'paper' and focus more on the person during an interactive appraisal conversation that will be effective for both the appraisee as well as the organisation. 

 

People who will benefit greatly from attending this course are:

  • All staff who are involved in line management
  • Performance staff
  • Board members
  • Tenant panels

  

What will they learn:

  • The facets of a good appraisal
  • How to prepare for difficult conversations
  • Creating the right environment
  • Getting prepared
  • How to get the appraisee to lead
  • Giving feedback
  • How to communicate
  • Agreeing a way forward
  • Appropriate goal setting

 

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: info@landlordinformationnetwork.co.uk

 

Book Training Now >>

 

LIN trainer Rebecca Wilkie has 14 years experience, 7 of which are at a senior level delivering all aspects of Housing Management at both operational and strategic levels improving and reshaping services.  She has, working as part of a management team, taken an ALMO from zero stars in 2005 to three stars from the Audit Commission in 2010. 

She has extensive experience in writing, consulting on and implementing policies, procedures and strategies and has worked as part of a small team developing and delivering training and briefings to well over 500 members of staff, partners and customers as well as leading consultation sessions. 

Rebecca has worked to transform services and implemented new initiatives including introducing new structures and IT systems.  With the responsibility for Financial Inclusion, working with staff and partners, she has been able to ensure that arrears and legal actions are kept to a minimum with evictions reducing year on year for the past five years. 

Rebecca offers a wealth of experience in training having an informal and inclusive style that engenders trust and openness within groups.

 

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: info@landlordinformationnetwork.co.uk  

2017 Landlord Information Network - All rights reserved - Tel: 01246 413791 - Email: info@landlordinformationnetwork.co.uk

Company Registration No. 7485861 | Registered in England and Wales | VAT Registration No. GB 110791246