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"The Welfare Reforms workshop is extremely beneficial for staff, tenants and board members in ensuring organisations can pro-actively prepare to minimise the negative financial impact of these major reforms, on future income received from Housing Benefit and on arrears. "

Maria Murphy,
CEX, Derby Homes

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Managing to Live Well on a Reduced Income

With reducing incomes and increasing prices are you helping your tenants cope with the financial strains of Welfare Benefit reform?

If you answer yes to the following questions this open workshop is the one for you – Join us to learn how you can deliver training to groups of tenants and residents.

  • Are the majority of your tenants in receipt of benefits?
  • Would your tenants and residents benefit from learning how to shop, cook and live a healthier lifestyle on a limited budget?
  • Do you want to ensure that your tenants have enough money to pay their rent and that they understand the rent first message?

Changes to Housing and Welfare benefits will make it more difficult for tenants to pay their bills and to make ends meet. Having more money in their pocket will make them better able to pay their rent.

This practical course will ensure staff have the ability to recognise if someone is in difficulty and the skills to offer practical support, in addition it can help landlords prepare and deliver customer focused workshops to groups of tenants and residents to give them the skills, guidance and training to help get more for their money and to understand their payment priorities i.e. this course can be used to 'train the trainer'.

This training course presents practical solutions for social housing providers looking to reduce risk to rental income.


People who will benefit greatly from attending this course are:

  • All staff and managers involved in rent arrears, income management and Financial Inclusion
  • Resident Involvement Staff
  • Housing officers
  • Homelessness officers
  • Housing advice centre staff
  • Service improvement staff
  • Staff working in strategy and policy teams

What will they learn:

  • An overview of the Welfare Reforms and the impact on income
  • How to make money go further
  • How to live well on a reduced income
  • Shop effectively on a limited budget
  • How to live a healthier lifestyle and eat healthily on a budget
  • How to cook family meals on a budget
  • Shopping around for utilities  
  • Train the trainer - learn how you can deliver this training to groups of tenants and residents

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E:


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LIN trainer Rebecca Wilkie has 14 years experience, 7 of which are at a senior level delivering all aspects of Housing Management at both operational and strategic levels improving and reshaping services.  She has, working as part of a management team, taken an ALMO from zero stars in 2005 to three stars from the Audit Commission in 2010. 

She has extensive experience in writing, consulting on and implementing policies, procedures and strategies and has worked as part of a small team developing and delivering training and briefings to well over 500 members of staff, partners and customers as well as leading consultation sessions. 

Rebecca has worked to transform services and implemented new initiatives including introducing new structures and IT systems.  With the responsibility for Financial Inclusion, working with staff and partners, she has been able to ensure that arrears and legal actions are kept to a minimum with evictions reducing year on year for the past five years. 

Rebecca offers a wealth of experience in training having an informal and inclusive style that engenders trust and openness within groups.


If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E:  

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