With reducing incomes and increasing prices how are you helping your tenants cope with financial strains?
The changes to the economy as well as the welfare benefits system are having a significant impact on tenants incomes and subsequently their ability to pay their rent. As landlords it is important that we are able to support our customers to ensure that we can safeguard our income. Book this course now to maximise income for your tenants!
Having more money in their pocket will help tenants be better able to pay their rent
This workshop will help you understand the options customers have and the advantages to your organisation of your staff pro-actively working with your customers to give them the skills to enable them to get more for their money as well as give them the ability to understand what assistance is out there should they need it.
It will give your staff a better understanding of the current and future changes and the effects they will have on both your business and on your customers as well as the strategies that could be adopted to minimise the impact. This workshop presents practical solutions for social housing providers looking to reduce income risk.
People who will benefit greatly from attending this course are:
- All staff and managers involved in rent arrears, income management and Financial Inclusion
- Resident Involvement Staff
- Housing officers
- Homelessness officers
- Housing advice centre staff
- Service improvement staff
- Staff working in strategy and policy teams
What will they learn:
- An overview of the changes
- How to spot the signs
- How to get the most from income and expenditure forms
- How to live on a budget
- An understanding of the impacts on customers
- An understanding of the impacts on your business
- How to get the most from your customers
- How to work with partners
If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: firstname.lastname@example.org