Search:

Member Login:

 
 

"The Welfare Reforms workshop is extremely beneficial for staff, tenants and board members in ensuring organisations can pro-actively prepare to minimise the negative financial impact of these major reforms, on future income received from Housing Benefit and on arrears. "

Maria Murphy,
CEX, Derby Homes


Home > Training Courses >>

Basic IT Skills for Staff - 1 Day Workshop

Would you like to help others to:

  • overcome their wariness of computers?
  • learn how to use a computer effectively and efficiently?
  • appreciate what a computer can do for them e.g. Internet access, e-mail, social media?
  • understand the applications that a computer provides e.g. spreadsheets, word processing?
  • access essential services via a computer?

 

Everyone acknowledges that computers are here to stay and indeed can make our lives easier. We’re also aware that computers are often surrounded by their own terminology and can sometimes appear threatening rather than helpful. Claimants are being encouraged to use on-line services more and more. Many of these claimants have little or no knowledge of computers and are apprehensive and wary of using them.

 

This one day, in-house workshop will give you an introduction to computers to be used with claimants. It will cover a combination of the following topics as required by the needs of the people you’re asked to help:

 

  • Computer basics
    • Components and their use e.g. mouse, keyboard
    • Functions e.g. types of connections
    • Types e.g. desktop, laptop, tablet
  • Internet usage e.g. how to access web sites, browsers, bookmarks, favourites
  • E-mail e.g. how to set up an e-mail account and access it
  • Social media
  • Word processing, Spreadsheet and Databases
  • Presentation software

 

People who will benefit greatly from attending this course are:

  • Individuals or teams who need to assist others e.g. claimants to use computers
  • Individuals who have little or basic computer knowledge and need to provide IT assistance to others
  • Anyone wishing to review and update their computer skills
  • Individuals with a need to access computers for their social or business needs

 

What will they learn:

  • How to use a computer securely and safely
  • Basic knowledge of computer components
  • Understanding of
    • services accessible via a computer e.g. Internet, e-mail
    • computer applications e.g. spreadsheets, word processing, databases
  • How to search for and access key services

 

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: info@landlordinformationnetwork.co.uk 

 

Book Training Now >>

 

LIN trainer Kevin McCready spent 7 years in scientific research (microbial biochemistry) before acquiring 30+ years experience in IT within a large financial organisation.  During that time Kevin migrated from the role of computer analyst and coder to leading and managing teams within the IT operations environment. For the last 5 years he has developed a training and coaching role, designing, creating and delivering a variety of personal skills workshops and training. To support that role Kevin has studied NLP to Master Practitioner status and is a member of the International NLP Trainers Association.

 

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: info@landlordinformationnetwork.co.uk 

2017 Landlord Information Network - All rights reserved - Tel: 01246 413791 - Email: info@landlordinformationnetwork.co.uk

Company Registration No. 7485861 | Registered in England and Wales | VAT Registration No. GB 110791246