Budgeting Support, Financial Inclusion and Benefit Direct
With Welfare Reform reducing incomes and prices for shopping, utilities and fuel all increasing, poor budgeting skills will lead to tenants having increased levels of rent arrears. In addition, changes to the way benefits have been traditionally paid, such as Universal Credit mean tenants will be paid calendar monthly, in arrears and will have their housing element paid directly to them in the majority of cases. This is going to require significant financial and budgeting skills, in order to ensure the rent and bills are paid and the money lasts until the end of each month.
- Are you helping your tenants cope with the financial strains of Welfare Reform?
The changes to housing and welfare benefits will have a significant impact on tenant’s income but the reforms look set to have an even greater impact on landlord’s business plans.
If you answer yes to the following questions your organisation will benefit greatly from this course:
- Are the majority of your tenants in receipt of benefits?
- Will the majority of your customers claim Universal Credit?
- Do you want to maximise your tenants income and improve their budgeting skills in order to minimise your risk of rent arrears?
This training for operational, front-line and strategic staff will show you the advantages of working with your customers to give them the skills to enable them to be better able to manage their money, in addition to the Welfare Reform changes and the impact they will have on both your business and on your customers. The training will also look at the strategies that could be adopted by forward-thinking organisations to minimise the impact of benefit paid direct to customers - Having more money in their pocket and the rent first message will make your tenants better able to pay their rent.
This workshop presents practical solutions for social housing providers looking to reduce risk to rental income.
People who will benefit greatly from attending this course:
- All staff and managers involved in rent arrears, income management and Financial Inclusion
- Resident Involvement Staff
- Housing officers
- Homelessness officers
- Housing advice centre staff
- Service improvement staff
- Staff working in strategy and policy teams
What will they learn?
- How bad budgeting leads to Rent arrears
- Why provide help? Who benefits
- Debts and signposting
- Prioritising debts
- Maximising income
- Minimising expenditure
- Cost of credit
- Budgeting - Income and expenditure
- Financial inclusion
- Ongoing budget management
- Strategies to adopt
If you aim to ensure that your staff is aware of the current benefits system and is able to advise on the impact of the Welfare Reform, understanding the effects it will have on the Local Authorities, landlords and tenants then this course is for YOU.
If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: firstname.lastname@example.org