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"The Welfare Reforms workshop is extremely beneficial for staff, tenants and board members in ensuring organisations can pro-actively prepare to minimise the negative financial impact of these major reforms, on future income received from Housing Benefit and on arrears. "

Maria Murphy,
CEX, Derby Homes


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The Allocation of Social Housing

With the introduction of the Localism Act, review of the allocations code of guidance and the removal of the spare room subsidy the demand for social housing is changing.

With the requirement to address the needs of vulnerable customers, those in priority need and current tenants with a need to move, it is imperative that we make the best use of the stock available.

This 1/2 day workshop practical course will help social sector landlords and local authorities to review and re write their allocations policies and tenancy strategies.

People who will benefit from attending this course:

  • Staff working in strategy and policy teams
  • Allocations and Lettings staff

What will they learn?

  • An overview of the legislation and code of guidance
  • Best practice ideas for other providers
  • How to review the impacts of any changes
  • An understanding of different options and the impacts
  • What should be communicated to customers
  • What customer base information should be gathered
  • How to overcome factors that can prevent customers moving
  • How to increase the levels of mutual exchanges

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: info@landlordinformationnetwork.co.uk

 

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LIN trainer Rebecca Wilkie has 14 years experience, 7 of which are at a senior level delivering all aspects of Housing Management at both operational and strategic levels improving and reshaping services.  She has, working as part of a management team, taken an ALMO from zero stars in 2005 to three stars from the Audit Commission in 2010. 

She has extensive experience in writing, consulting on and implementing policies, procedures and strategies and has worked as part of a small team developing and delivering training and briefings to well over 500 members of staff, partners and customers as well as leading consultation sessions. 

Rebecca has worked to transform services and implemented new initiatives including introducing new structures and IT systems.  With the responsibility for Financial Inclusion, working with staff and partners, she has been able to ensure that arrears and legal actions are kept to a minimum with evictions reducing year on year for the past five years. 

Rebecca offers a wealth of experience in training having an informal and inclusive style that engenders trust and openness within groups.

 

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T: 01246 413791 or E: info@landlordinformationnetwork.co.uk  

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