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"The Welfare Reforms workshop is extremely beneficial for staff, tenants and board members in ensuring organisations can pro-actively prepare to minimise the negative financial impact of these major reforms, on future income received from Housing Benefit and on arrears. "

Maria Murphy,
CEX, Derby Homes

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Sector Based Work Academies - Helping unemployed tenants into work

The austerity measures implemented by the coalition Government, and now being built upon by the current Government have brought issues relating to Welfare Reforms, cost of living and unemployment to the forefront of the housing agenda.

The Welfare Reforms have led to employment being the main way out of the benefit trap for many tenants who would otherwise find themselves suffering with reduced benefits, and an increased cost of living.

Whilst unemployment figures are reportedly reducing, research published in June 2015 continues to demonstrate that individuals are more likely to be unemployed if they live in social housing.

This 1 day course will introduce the concept of Sector Based Work Academies to the social housing sector, demonstrate the benefits to helping address rent arrears, welfare reforms, financial inclusion, corporate social responsibility as well as the indirect benefits to community spirit, landlord/tenant relationships, capacity building and social cohesion.

People who will benefit greatly from attending this course are:

  • Staff working in Corporate Social Responsibility teams
  • Employment Outreach staff
  • Staff with responsibility for strategy & policy
  • Financial Inclusion & Welfare Reform Officers
  • Any social housing managers who have been given responsibility for increasing employment opportunities amongst their tenants
  • Staff responsible for developing partnership solutions

What will they learn:

  • Sector Based Work Academy background
  • Best practice and case studies from the sector
  • Whether a Sector Based Work Academy is right for them
  • How to set one up
  • Hints & Tips to make the process smooth and successful
  • How to develop partnerships to make SBWAs successful
  • How to measure the impact

If you are interested in accessing this training package please contact Claire Turner Director of the Landlord Information Network, to discuss bespoke training on T:  01246 413791 or E:


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LIN trainer Richard Walker is an associate of the Landlord Information Network and has worked in Social Housing since 1996, and help Senior Management Positions since 2003 for large Local Authorities, ALMOs and Housing Associations.

Prior to this he was Regional Director for Metropolitan Housing Partnership, where he had regional responsibility for Housing Management in the North, and national responsibility for Income Management, Welfare Reform, Financial Inclusion, Customer Services, Customer Access, Tenant Scrutiny, Anti-Social Behaviour and Tenant Incentives.

Richard has developed and delivered training packages within the organisations he has worked, this has included performance management, customer services and service improvement techniques. He has a Post Graduate Diploma in Public Service Management, a 2:1 BA (Hons) Degree in Housing Studies and is currently studying for his CMI Level 7. He is a member of the Chartered Institute of Housing and the Chartered Management Institute. He is also a Board Member for Unity Housing & Enterprise, a small BME housing association in Leeds.

Richard has a proven track record of coaching colleagues to achieve their potential and maximise social housing key performance indicators, such as developing commercial approaches to debt recovery to maximise rental income, develop innovative solutions to deliver sustainable tenancies and operate social value projects to improve tenant capacity, such as helping tenants into paid employment in order for them to become more financially stable.

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